Obok helps you make the greatest impact in the shortest amount of time.

About

Obok

Obok Consulting brings 20+ years of expertise with an ever expanding team of skilled and knowledgeable consultants from various sectors of the healthcare industry. We help our clients successfully navigate their business, implement best practices, execute a strategic plan, identify KPIs, and so much more.

What We

Offer

We help clients across the behavioral health industry build a foundation for long-term growth; turning strategy into action.

This is the foundation of your business.  We work together on establishing efficient, effective and compliant procedures to maximize financial growth while ensuring clinical quality.  Understanding the how and why behind your company’s operations will enhance your work culture, employee retention, and financial success.  This process may entail establishing roles + responsibilities, evaluating practice management systems, analysis of budgeting, and employee management.

  • What are the services you are providing and what is the quality of that care?  Service delivery actions include reviewing your treatment plans, clinical handbooks, data collection, and how you are meeting regulatory and ethical requirements.  We help you realign with your mission and vision in order to customize your clinical practice. There are three areas of a clinical overview:
    • Compliance: This includes overall documentation (ie. services, session notes, codes, etc) reviewing intake paperwork, client record, payer contracts + billing.  We are endlessly working hand in hand with credentialing and billing specialists in order to gain a better understanding of what your payer contracts and regulatory bodies are saying you need to do to make sure you’re compliant.  
    • Quality: Here we are giving best practice recommendations and assistance to create systems that prompt overall quality in the field of behavior analysis.  Understanding case supervision requirements for BCBAs, ensuring that the clinical content and clinical activities are met by the treatment plan, making sure there are systems in place for all clinical services so you have the ability to track and monitor processes effectively. 
    • Treating BCBA: If you lose or need a BCBA we provide one that can be credentialed via telehealth.   
  • We offer a comprehensive HR audit where we review current handbook policies, procedures, systems, pay practices, and overall company operations.  You then receive a customized library of resources, a personalized summary, and together we create an action plan.  The goal of this is to make sure you have all of the tools and resources necessary to run an effective HR operational strategy.    
    • Risk Mitigation
  • Understanding your budget, balance sheet, and overall accounts receivable is where we always begin.  Your AR will tell us exactly where your finances are at.  You will need to have a CAQH profile and number, a NPI number, up to date insurance liability on themselves and the license needs to be valid and up to date.  Questions we will ask during this process are: 
    • Do you do benefits checks before you see a client?
    • Do you send patient invoices monthly? 
    • Are you checking to make sure authorization is or is not required? 
    • How often are you posting payments? 
  • Understanding your budget, balance sheet, and overall accounts receivable is where we always begin.  Your AR will tell us exactly where your finances are at.  You will need to have a CAQH profile and number, a NPI number, up to date insurance liability on themselves and the license needs to be valid and up to date.  Questions we will ask during this process are: 
    • Do you do benefits checks before you see a client?
    • Do you send patient invoices monthly? 
    • Are you checking to make sure authorization is or is not required? 
    • How often are you posting payments?
  • Our team ensures that all income and expenses are correctly accounted for and categorized in a manner that educates and empowers you.  We assist our clients by making sure all transactions are put into the correct place in accordance with GAAP and offer receipt management to keep you on track

Do you have a budget?  Following a budget is a key component in driving your organization’s financial future! A good budget will have a great impact on your overall operations.  We will do a company budget overview, find the discrepancies and create a strategic plan to keep you on track moving forward.  Understanding the basics is where we start and empower you to gain the knowledge and skills you need to manage this area and find an excellent team to support you.

  • Your brand is you!  Your vibe, your mission, the company’s vision, and how you want to make an impact in the world.  More than just the fun part of picking out colors, designing your logo, building a website, and fostering an online community, your branding strategy should include a consistent message, a marketing plan and an overall launch schedule.  
    • Brand positioning and messaging
    • Marketing investment and mix planning
    • Launch readiness and monitoring
    • Commercial operations strategy and benchmarking

Meet Our

Experts

Alison Hulshof

Founder and CEO

Mike Hulshof

Business Manager

Jason Headlee

Executive VP

Valerie Headlee

Executive VP